Symptom
- On deployment of a VS .NET application, the application produces error messages
- Typical errors and behavior:
'Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine, Version X.X.XXX.X'
'NullReferenceException: Object reference not set to an instance of an object.'
'Exception Details: System.UnauthorizedAccessException: Retrieving the COM class factory for component with CLSID {5FF57840-5172-4482-9CA3-541C7878AE0F} failed due to the following error: 80070005.'
'An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.'
'NullReferenceException: Object reference not set to an instance of an object.'
'Exception Details: System.UnauthorizedAccessException: Retrieving the COM class factory for component with CLSID {5FF57840-5172-4482-9CA3-541C7878AE0F} failed due to the following error: 80070005.'
'An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.'
![Reports Reports](https://i0.wp.com/www.itechtics.com/wp-content/uploads/2017/03/3-14.png?resize¥u003d486,302¥u0026ssl¥u003d1)
SAP Crystal Solutions 2020 is the latest iteration of the SAP Crystal Solutions product family. SAP Crystal Reports 2020, SAP Crystal Reports 2020 Upgrade version, SAP Crystal Server 2020 1 NUL and SAP Crystal Server 5 CAL and Crystal Reports Viewer 2020 were released in August 2020 as SP00. The Business Objects Support Software Downloads page contains all runtime files as well as Fix Packs, Service Packs and more.; The wiki Crystal Reports v. 9.1 to 12.x VS.NET Runtime Distribution & Supported Operating Systems contains summarized informatio as well as information regarding supported Operating Systems. The Business Objects Support Software Downloads page contains all runtime files as well as Fix Packs, Service Packs and more.; The wiki Crystal Reports v. 9.1 to 12.x VS.NET Runtime Distribution & Supported Operating Systems contains summarized informatio as well as information regarding supported Operating Systems. Crredist 2010 X64 Msi DOWNLOAD crredistcrredist2008x86crredist2005x64.msi downloadcrredist2005x86.msi downloadcrredist2005x86crredist2008crredist.
- The above is not an exhaustive list of errors.
- Other errors and behavior may also result.
- Search the .NET Development - Crystal Reports forum and the kbase for more information.
Cause
- Crystal Reports runtime was not deployed
- Crystal Reports runtime was deployed incorrectly (e.g.; xCopy)
- Incorrect version of Crystal reports runtime was deployed
Resolution
- The Business Objects Support Software Downloads page contains all runtime files as well as Fix Packs, Service Packs and more.
- The wiki Crystal Reports v. 9.1 to 12.x VS .NET Runtime Distribution & Supported Operating Systems contains summarized informatio as well as information regarding supported Operating Systems
Keywords
Forum thread compatibility windows OS Operating System , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To
Product
Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 10.0 ; SAP Crystal Reports 9.0 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2
Crystal Reports not working on Windows 2003 R2 x64
May 25, 2007 05:13 PM|mdkelly|LINK
Hi all,
After endless searchingwith no solutions I am hoping that someone here has ran into a similar issue and can assist.
Situation is a follows:
We are moving our ASP based website to a new server that is running Win2003 Server R2 x64 (IIS6) from a system running Win2003 Server (IIS6). Within the website are many reports developed with Crystal Reports and Visual Studio 2005. We have installed 'Crystal Reports XI Release 2 .NET 2005 Server' and 'Crystal Reports for .NET Framework 2.0 (x64)' (CRRedist2005_X64.msi).
We are moving our ASP based website to a new server that is running Win2003 Server R2 x64 (IIS6) from a system running Win2003 Server (IIS6). Within the website are many reports developed with Crystal Reports and Visual Studio 2005. We have installed 'Crystal Reports XI Release 2 .NET 2005 Server' and 'Crystal Reports for .NET Framework 2.0 (x64)' (CRRedist2005_X64.msi).
![Crredist Crredist](/uploads/1/1/8/7/118773891/404062485.png)
All ASP pages within the site function as expected but when any link to a Crystal Report is clicked the following error message(s) is presented.
Sap Crystal Reports Redistributable
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Crystal Reports Redistributable Vcredist Msi Download Free
I have found the postings about setting the Enable32bitAppOnWin64 value to true but doing this solves nothing and actually further complicates the issue.
Is it possible to run Crystal Reports XI Server in a 64bit environment?
Thanks for any help and suggestions
Michael
Michael